PRIVACY POLICY

UPSTAGE THEATRE PRIVACY POLICY

Privacy Policy
Last Updated: March 2025

1. Introduction
Welcome to Upstage Youth Theatre website ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data in compliance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

2. Information We Collect
We may collect the following types of personal information when you use our website or services:

  • Personal Information: Name, email address, phone number, postal address.

  • Billing Information: Payment details when you enrol in a class.

  • Technical Information: IP address, browser type, device information.

  • Communications: Emails, messages, or inquiries sent via our website.

  • Marketing Preferences: Your preferences for receiving updates and promotions.

3. How We Collect Information
We collect personal information through:

  • Online registration and booking forms.

  • Contact forms and email inquiries.

  • Website analytics tools and cookies.

  • Social media interactions.

  • Payment processing platforms (e.g., Stripe, PayPal).

4. Use of Your Information
We use your information to:

  • Process enrolments and provide drama classes.

  • Respond to inquiries and provide customer support.

  • Improve our website and services.

  • Send updates, promotional materials, or newsletters (only if you opt-in).

  • Comply with legal obligations and prevent fraud.


5. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Service providers (e.g., payment processors, email marketing platforms) to facilitate transactions and communication.

  • Legal authorities if required by law or to protect our rights.

  • Website analytics providers (e.g., Google Analytics) to monitor website traffic.


6. Data Storage and Security
We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. This includes:

  • Secure storage of digital records.

  • Encrypted payment processing.

  • Restricting access to personal data to authorised personnel only.


7. Cookies and Tracking Technologies
Our website may use cookies and tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.


8. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices, so please review their policies.


9. Accessing and Updating Your Information
You have the right to:

  • Request access to your personal information.

  • Correct any inaccuracies.

  • Withdraw consent for marketing communications. To make a request, contact us at admin@upstageyouththeatre.com.au


10. Children's Privacy
If our classes cater to children, we only collect information with parental consent in compliance with Australian privacy laws.


11. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on our website with the updated date.


12. Contact Us
For any privacy-related questions or requests, please contact:
Upstage Youth Theatre
3/347 High Street, Maitland NSW 2320
Upstage Youth Theatre
Telephone: 0402 331 197