At UpStage we believe everyone has the right to express themselves and create theatre in a safe and comfortable environment.

If you have any trouble meeting any of the below terms and conditions please contact UpStage via email accounts@upstageyouththeatre.com.au or phone on 0402 331 197 to discuss BEFORE classes commence. All correspondence and communication is confidential.

UpStage Teachers and Tutors

Our teachers are university-qualified and bring industry experience and a passion for their craft to each lesson. They believe in the power of drama to develop students into confident, mature, and creative individuals.

All teachers are approved for working with children and hold a current Working With Children Check number.

Teachers are assisted by senior students from Upstage who have demonstrated leadership and a willingness to pass on their skills. These tutors are carefully chosen by the Director.

supervision of students

Kids & Teens (Ages 3-17): Our staff will supervise students during breaks. For safety, they must stay within our venue.

Students 18+: No supervision required.

Children are well supervised during the entire class duration and are not permitted to leave the class unless pre-arranged by the student's parent/guardian.

Venue policies

Alcohol-Free and Non-smoking: Our studio is an alcohol- free and non-smoking zone.

Nut-Free Zone: Please avoid bringing any foods or drinks containing nuts for the safety of all students.

Food & Drinks are not permitted in the studio, with the exception of water bottles.

Media use

Photography and Videos: We may capture the magic of our classes and productions through photos and videos for promotional and archival purposes. This includes sharing on Facebook, Instagram, and TikTok. If you’d prefer not to be featured, please let us know in writing.

Copyright: All material recorded during Upstage activities is our copyright. Participants can’t publish or upload recordings of activities without our permission.

Class Work Recordings: If provided, these recordings are for personal use only and remain our copyright. They can’t be copied, sold, or publicly shared.

health & safety

Medical Conditions: To ensure a fantastic experience, please inform us of any medical conditions, learning difficulties, or behavioural issues when signing up.

Emergency Procedures: If an ambulance is necessary, the cost will be covered by the participant or their guardian.

Class Observations: Parents can’t observe classes unless it’s an open session unless previously arranged via contacting admin@upstageyouththeatre.com.au. This helps young performers develop confidently.

Dress Code: Wear your Upstage T-shirt and comfy clothing. No skirts, dresses, sandals, hats, or excessive jewellery. If coming straight from school, bring some shorts to pop on under a tunic. Tie back long hair.

Physical Activities: Our workshops often involve physical skills like running, which carry a risk of physical harm.

Physical Contact: Some activities may involve direct physical contact with tutors and other students.

Personal Belongings: Upstage isn’t responsible for loss or damage to personal belongings during classes.

Student Safety: All students have the right to feel safe to express themselves without fear of ridicule, bullying behavior, or physical harm. Students are expected to respect the creative input of all students and give full attention and focus during class performances. If any student breaches this expectation, the Upstage director has the authority to exclude them indefinitely without a refund.

Fees & payments

Admin Levy: We have an annual administration fee of $40 per family. This fee covers public liability insurance and admin and enrolment costs. Students also receive a snazzy t-shirt to wear to their weekly classes, rehearsals and productions.

Trial Lesson Fee: Students wishing to trial lessons at UpStage must pay the above enrolment levy plus $39 BEFORE their first lesson. All new students are given the opportunity to come along and try three of our regular weekly classes. If you decide to continue, the balance of the full term fee becomes due immediately. The three classes must be trialled in consecutive weeks.

Production Levy: At times during the year students are given the additional opportunity to audition and perform in one of our major productions. Successful auditionees pay a production levy of $100 per cast member.

NOTE: Production levies help to alleviate extra costs such as venue hire, rehearsal venue hire, costumes, props, sets etc. Every effort is made to keep all of our fees and prices to a minimum.

Family Discount           
Families with more than two students attending Upstage classes are entitled to a 10% discount.

Multiple Class Discount
Students doing more than one Upstage class per term are entitled to a 10% discount.

Term fees are due and to be paid in full before the commencement of each term.

Unfortunately refunds will not be given for missed classes. All fees are non-refundable.

Account balances must be kept up to date at all times. If fees are not paid by the due dates it may result in your child not being able to participate in performance opportunities and furthermore suspended from attending classes. Upstage reserves the right to charge a late payment fee of $25.

Fee Payment Method

Fee Structure & Punctual Payment: Enrollments are not accepted without full payment.

Admin Levy: Annual administration fee of $40 per family, covering public liability insurance, admin, and enrollment costs. Students also receive a snazzy T-shirt to wear to their weekly classes, rehearsals, and productions.

Trial Lesson Fee: Paid at point of sale in our shop before the first lesson. New students can try three consecutive weekly classes. If continuing, the balance of the full term fee is due immediately.

Production Levy: Successful auditionees for major productions pay a $100 production levy per cast member.

Family Discount: 10% discount for families with more than two students.

Multiple Class Discount: 10% discount for students taking more than one class per term.

Term Fees: Due and payable in full before each term begins.

Late Payment Fee: Upstage reserves the right to charge a $25 late payment fee for overdue accounts.

Refund Policy: We can’t refund term fees unless we cancel the class. Refunds are not given for missed classes. All fees are non-refundable with the exception of a student withdrawing their enrolment within the first two weeks of term.

Payment Methods:

    • Direct Debit via Payrix: Secure direct debit payments, with small fees per transaction. Default fee structure is 3 monthly.

      • Bank Account: $0.88 per transaction

      • Credit/Debit Card: $0.33 per transaction

      • Mastercard or Amex: $1.98 per transaction

      • BPay Card Payment: $1.25 per transaction

      • BPay Bank Account: $1.25 plus 1.25% per transaction

      • Failed Transaction: $4.40 plus Upstage late fee charges if not settled within a week.

    • Internet Transaction—Direct Deposit: Payments can be made to:

      • BSB: 637 000

      • Account Number: 780730919

      • Account Name: Upstage Youth Theatre

      • Use student's name/surname/invoice number as the reference.Fees can be paid in a number of ways which ensure we are able to start our classes on time and students enjoy the maximum class time:

Attendance

Punctuality is extremely important at Upstage Youth Theatre. If you intend to become a professional in this extremely competitive industry, punctuality will put you in good stead. Your teacher will also remember punctuality when it comes to casting productions.

It is important that you contact UpStage if you are going to be absent from class. If a student misses 3 or more classes in a term without notification it will be assumed that you are not returning. This will result in you forfeiting your position in any subsequent performance opportunity or productions you may have been involved in and your position in your class will be reopened for other enrolments.

important information

Program Changes: Upstage reserves the right to make program changes without prior notice or to cancel a course.

Class Structure: We may merge age groups and structure classes as needed.

Enrollment: We reserve the right to refuse enrollment or request a participant to leave a course if they’re disruptive, consistently late, or haven’t paid their fees.


Confirmation and Acknowledgement

Upon signing your enrolment form you are stating that you understand, acknowledge and agree with all of the above stated.

Failing to adhere to the above may mean you could be in breach of your enrolment agreement. Therefore this could result in a forfeit of your position in any subsequent performances and your position in the class may be reopened for other enrolments.

PLEASE NOTE: All information in this document is true and accurate at the time of publication. Changes can and will occur from time to time.

 

Ann Coates
Director